Return and Refund Policy
(All International Customers - please click here)
At Evenbetternow® we firmly beleive in the products we sell, and realize that not everything is compatible with everyone all the time. If your purchase any of our products and change your mind about using them for any reason within 30 days of receiving them, and have not opened or used them, simply return unopened and non-damaged product (in excellent condition) along with a copy of your original invoice. We will issue you a prompt refund of your original purchase price, minus any shipping charges (if incurred) and minus a *5% processing fee.
The 5% processing fee is to cover the ost of credit card and/or Paypal fees charged to us at the time of purchase. The 5% fee also covers administrative costs of processing a refund and handling the return.
We are firm that products that have been opened cannot be returned.
However, there is an exception for Bairn Biologics and Pure Essence Labs products. They have a money back guarantee on their products and these items are available for refund within 60 days.
Damaged shipments - Please let us know within 3 days of receipt if product arrives damaged so we can replace or refund.
Sometimes packages are returned to us due to a customer typo when the order was originally placed, or the shipping carrier cannot obtain a signature or access to the delivery address, or on a rare occasion the package is refused at delivery. If the package is returned to us for any reason, all shipping costs incurred are deducted and then the balance is available for a refund.
Insure the items being returned. We highly recommend you insure the items that are being returned in the event the package is lost or damaged.
*Please Note: On product orders over $150, there may be a 15% restocking fee.
All book sales are final and cannot be returned
Return Products to:
2430 W Ruthrauff Rd. Unit #100
Tucson AZ 85705-1948
Please include a copy of your original invoice so we can quickly implement a refund.
If you have any questions about returning a product you can email us at firstname.lastname@example.org or call us at 520-877-2637.